I have had Shaw’s come out for AC issues two times now, and each time I have had Mike as a technician. Very cool dude. Smart and very professional. Each time he came out I was up watching him work and asking questions. Very polite and informative. Highly recommend Shaw to anyone needing repairs in their units. My warrantee company the first time I had an issue with the couldn’t get anyone out to my house sir two weeks. It was over 100 degrees outside and miserable. Shaw was there the same day I called and able to replace the part I needed that shorted after a power outage.
Exceptional staff with high quality service and extensive knowledge. Definitely a high caliber company with years of experience that know what they are doing and care about their customers.
Zack was awesome! Professional, very knowledgeable, and really took an interest in helping us with an HVAC issue. They have a membership that in my opinion worth the value and very affordable. This was my first dealing with Shawn’s Heating and Cooling and after speaking with Zack and Rachael I am switching my business to Shaws. They are great. I’m so glad I found Shaws off of KMJs commercial.
The service guy was nice and answered a few questions but had I known they didn’t know anything about fireplace inserts I would not have called them out. The sad part is I told the lady on the phone what the tech would be working on and she never said they didn’t know how to repair inserts. Now I have to call the fireplace insert place in Visalia to come out and make the repairs. Live and learn!
