Shaws Home Comfort Reviews

Excellent
4.9
Based on 1327 reviews
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Well I Don’t like surprises that cost me more money and I love love when I don’t get a surprise call that I need this n that
We had Victor the Comfort Specialist come out and he was exceptional. He is charismatic, very customer oriented, made sure all of our concerns and needs were addressed, explained everything very well and was thorough. You can tell he is very knowledgeable and trustworthy.
Brent always does a great job
Response from the owner: Thank you for the 5 STAR review!!!
Mr Richard is courteous and helpful. Explains to me clearly the problem and what I supposed to do. Awesome and definitely recommend to everyone.
Response from the owner: Hi Abelardo,We are so grateful for your 5-star review of Shaw’s Home Comfort and our highly-skilled technician Mr Richard! We really appreciate you taking the time to leave us such kind words. Our team prides itself on providing superior services and explanations and we are delighted you experienced this with us. We hope to continue providing you with exceptional comfort solutions and we thank you for your continued support!Sincerely,The Shaw’s Home Comfort Team
Noah is very professional and courteous, would highly recommend Shaw’s.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Was very satisfied with Julio, couldn’t ask for a better technician, explained everything he did and very respectful and very nice, would recommend, and I would ask for Julio again…Thank you,The Rico’s
Response from the owner: Thank you for the wonderful 5-star review of your experience with Julio! We couldn’t agree more—he’s an amazing technician and we are delighted you were so satisfied with his work. We appreciate your recommendation and we can always request Julio if you need service again in the future. It was a pleasure serving you and we hope you have a great day!Sincerely,The team at Shaw’s Home Comfort
Although my system is only 6 years old I always have the a/c checked twice a year. The technician was professional and courteous. He was in and out, went over the possible issue I could have, but was not pushy. While I feel he didn’t have to the technician changed out my filter so he could have an accurate reading. That was above and beyond what I expect for a service. I will definitely be calling Shaws back. I highly recommend them to take care of your HVAC needs.
Response from the owner: Hi Tino! Thank you for the 5 STAR review!!
Victor Mena was very patient and understanding took his time and answered all our questions.
Response from the owner: Hi Andrew! Thank you for the 5 STAR review!!
Matt, Samantha and Armando were all super helpful, informative, and honest. I appreciate their thoroughness, honesty and their ability to look out for a customer not just in the short-term but the long-term. They took their time in explaining what our unit needs and what it would take to replace it if we end up going that route. Shaw’s y’all are doing it right! Keep it up!
Response from the owner: Hi, thank you so much for the 5-star review! We are so pleased that Matt, Samantha and Armando were able to provide you with the helpful, informative, and honest service that you deserve. We are delighted to hear that you appreciate their thoroughness and understand its importance for your long-term satisfaction. We are glad that you think we’re doing it right at Shaw’s Home Comfort and will continue to strive for excellence. Thank you again for your support!
Thank you for being so flexible to meet my work schedule. Though the outcome was bad news, the service technician was polite and thorough. We appreciated him taking pictures of the unit and walking us through the issues.
Response from the owner: Jennifer, thank you for your kind words! We are so happy to hear that our technician was polite and thorough, and that you were appreciative of the job he did walking you through the issues with your unit. At Shaw’s Home Comfort, we strive to provide excellent customer service and we appreciate your feedback in this regard. Please don’t hesitate to reach out if we can be of any assistance in the future. Thank you for choosing Shaw’s Home Comfort.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Very good job
Response from the owner: Thank you so much for this great review, Maria! We appreciate your kind words and your 5-star rating. We are so glad that your experience with us went so smoothly and that our service met and exceeded your expectations. We look forward to working with you again in the future. Thank you for being a valued customers.
Richard did a very good job, as always. I appreciate his hard work and dedication. Very knowledgeable and experienced.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Noah, the HVAC tech from Shaws was very friendly and was willing to take the time to answer all my questions. He found a issue with my unit and actually showed me what and why it was bad, gave me a repair estimate, and told me my options. Shaws should be glad to have him as an employee. Punctual, polite, knowledgeable, and willing to work. I didn’t think we could find young people nowadays like that ! JD
Response from the owner: Thank you so much for taking the time to share your positive experience with Noah, Jeff! We are so lucky to have an incredible technician like Noah on our team. It’s great to hear that he was punctual, polite, and knowledgeable and went above and beyond to make sure all your questions were answered. Your kind words mean a lot to our team here at Shaw’s Home Comfort. Thank you!
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Kind, friendly and efficient!
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Matt was very personable and knowledgeable. Explained everything as he did his work and what the options would be and to be expecting additional information on the estimate for the repairs that need to be made.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Noah was friendly, very helpful, and easy to understand. He answered all my questions, even helped me understand how to program our unit. Very satisfied.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Brent Flaherty is a true professional. His attention to detail is second to none and he was extremely honest. He quickly identified a previous misdiagnoses and mistake conducted by someone else. Not only did he get me up and running again but saved me a lot of money that would have resulted from someone else’s misdiagnoses.
Response from the owner: Thank you so much for leaving such a glowing review, Mike! We’re thrilled to hear that Mike Machado was able to provide such excellent service for you and that you would recommend Shaw’s Air Conditioning & Heating for maintenance and repairs. We pride ourselves in providing quality service and we’re glad to have exceeded your expectations. Thank you for choosing us and being such a valued customer!
Victor arrived promptly was very professional and thorough. He checked everything then explained our situation and options at no time did he pressure us or try to talk us into any unnecessary expense. Thank you Victor and Thank you Shaw AC
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
It was a pleasure interacting with Noah.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Brent was fn awesome. He did great work fixing my furnace. Nestor and crew did a great job installing my air conditioner and heating. Angel was great also doing walk through. All employees of shaws get 5 stars
Response from the owner: Thank you so much for such a great review, Joy! We are so glad Brent provided such wonderful service for you. We strive to ensure all our customers are taken care of, and it’s great to hear Brent gave you great service. We at Shaw’s Home Comfort are grateful for your approval and we hope you think of us again for any future needs!
Outstanding spring maintenance service to my HVAC by Brandon Garcia. Thank you.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Rene was great! Explained everything really well and even shared info I was unaware of when it comes to A/C units.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Their reception staff was super nice and their technician was efficient and accommodating. I didn’t feel pressured or like they were trying to upsale me. It was nice. Definitely recommend
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
He did a great job
Response from the owner: Thank you for the 5 STAR review!!
Install of furnance.
Response from the owner: Hi Theresa, thank you for the review! We appreciate you!
Richard provided excellent customer service, very polite and informative.
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Matt did a great job servicing our AC unit for the coming summer. He showed professionalism and curiosity when coming in and out of our home. Thanks Shaw’s for hiring quality technicians!
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Response from the owner: Hi Moe, Thank you so much for the glowing review and the 5-star rating. We are so pleased to hear that we exceeded your expectations and that you had an enjoyable experience with us. We pride ourselves on delivering top-notch services, and your kind words will motivate us to continue providing excellent service to all our customers. Thank you for choosing Shaw’s Air Conditioning & Heating, Inc. Sincerely, Shaw’s Air Conditioning & Heating, Inc. Team
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Ever since we purchased our HVAC system from Shaw’s a few years ago, we always schedule, in advance, twice-per-year maintenance visits for a/c checkout in the spring and heater checkout in the fall. The Shaw’s service team has always provided quality installation and maintenance service, and has always been customer service oriented from day one. It’s really nice that the Shaw’s maintenance staff “knows” all the technical and maintenance record details for our HVAC system every time they visit our system. The Shaw’s technician, Zack, performed a routine check-out of our HVAC system as we begin the spring/summer season. He is experienced, knowledgeable, truly professional, extremely conscientious and always courteous.
Response from the owner: Dear Kent,We are very pleased to read your review and appreciate your loyalty as a customer. We thank you for the kind words regarding Zack and the rest of our team. We strive to provide excellent HVAC installation and maintenance service as well as superior customer service and we are glad that we have met those high expectations. We take great pride in making sure that our customers are safe and comfortable in their homes and take great pleasure in serving you. Thank you for your patronage and for choosing Shaw’s Air Conditioning & Heating, Inc. to meet your needs.
Shaws has demonstrated professionalism, experience, knowledge, and trust when called on to service your central air & heating.
Response from the owner: Hi Victor! Thank you for the great review and kind words. Have a great day!
Zack was very professional and friendly.
Response from the owner: Thank you Robert for the 5 STAR review!
Very professional and knowledgeable technician. I am very satisfied with there service.
Response from the owner: Hi Mr. Ramsey! I will get in contact with you about the filter and batteries. Thank you for the review. We appreciate you!
Matt was above and beyond the best tech in any service industry that’s been to our home. Hoping he’s on every call to our house!!
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Jason was very helpful in our request for a second opinion.. he answered all questions and took his time to inspecting my a/c duct box and giving good estimate… When we are ready we’ll definitely call Shaws Air conditioning for services..
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
Great service!! Very knowledgeable.
Response from the owner: Thank you so much, Michelle, for taking the time to share your wonderful experience with us! We are so pleased that you had a great experience – that’s what we strive for here at Shaw’s Air Conditioning & Heating, Inc. Our team members work hard to ensure that our services are done right the first time, so we are delighted to hear that this was your experience! Thank you for trusting us with your air conditioning and heating needs. We look forward to continuing to serve you.
Great service! Professional, courtesy. I love this company
Response from the owner: Thanks for the 5 STAR review!!
Very professional! Explained things clearly and thoroughly. Much appreciated! 😊
Response from the owner: Thank you so much for the 5-star review! We’re delighted that you had such a positive experience with Shaw’s Home Comfort. We strive to provide the best possible service and are so glad that our team was able to meet your expectations. We hope you will continue to choose us for all your air conditioning and heating needs in the future. We appreciate your feedback and look forward to having the chance to serve you again soon. Best wishes, The Shaw’s Home Comfort Team.
We’ve been using Shaws for many years and have always had good experiences with the office and those out in the field. I totally recommend Shaws to anyone who needs air or heating service done.
Response from the owner: Thanks for the 5 STAR review!
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Google Rating
4.9
Based on 1327 reviews
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