Shaw Home Comfort customer service was outstanding. I am beginning to realize that Home Warranty companies are basically a money scam. One of my AC units was supposedly repaired by Sears technician but the quality was not as expected especially with the costs. I contacted Shaw HC, they immediately diagnosed the issues from the previous repair/failure and presented me with multiple options. The choice I made was most satisfying. From the financing to the on site technician(Victor& Patrick) made myself and my wife comfortable with our decision to have Shaw HC be our choice from now on. I highly recommend anyone considering maintenance or replacement of your AC or Heating units to contact Shaw HC. WE all work hard and don’t have time for shotty home warranties that don’t do honest work. Many KUDOS TO SHAW HC employees ❤️

FAST! Professional and know what they're doing. Immediately diagnosed and fixed what another company failed to figure out after four visits.

I hope this young man is promoted soon because he needs the opertunity to pass on his knowledge and professionalism. My family and I think he deserves not 5 but 6 stars. Thank you sir.

Daniel Badgett is the man!! Great service, super knowledgeable, explained everything in layman’s terms! And is really just a down to earth guy. He laid out every option possible, did all his checks and balances! Promote this man now! If there were an option for a 10 star rating, I would give him 11!!

On time, performed maintenance and cleaned up.Good Job.

U owe me an air filter...

We've been using Shaws for many years and have always had good experiences with the office and those out in the field. I totally recommend Shaws to anyone who needs air or heating service done. Zac Mantejano, our technician, explained everything to us and answered all our questions and was very professional. Thank you Zac.

I was made a priority during a time when I really needed to be a priority

Thank you for being honest and thorough Jason .If any issues occur In the future will definitely call you guys back !

My husband and I spent quite a bit last summer upgrading our unit so it would be at its “optimal performance” during the summer. Much to our dismay, our unit decided to stop working out of the blue…on a Saturday nonetheless. My husband found Shaw’s Air Conditioning and Heating online. He called on a Saturday (they were open thank gosh when on one else was) and William was out to help us the next day! On a Sunday! William was professional, knowledgeable, courteous, and extremely helpful. He was one of the most knowledgeable and kind HVAC techs we have ever met. He found the problem and solved it quickly. We are back to being cool, comfortable, and happy. A horrible situation in 100 degree + heat ended up not being so bad after all thanks to Shaw’s Air Conditioning, and William! Thank you so much!EDIT:Had to come back and further rant and rave about Shaws Home Comfort! They are the absolute BEST. Last Sunday our AC suddenly went out again! Desperate to get service my husband called Shaws. We’re members and spend the yearly membership fee to have our AC and heating unit serviced. Thank GOSH we do!! The receptionist was so kind and worked hard to get someone out to us that night! On a SUNDAY night! Daniel B arrived and worked late into the night. He never seemed irritated or unhappy. He was friendly and knowledgeable and took several pictures to keep on file for services in the future. We had a backed up water line, so our overflow pan flooded triggering a shut off to keep the AC unit safe. We’ve had this happen before, so he wanted to ensure this was checked routinely going forward. When I say they are THE BEST. Other AC companies have been clueless and rude to boot. Not Shaws! They’re simply the best in every way. Thanks again Shaws. We slept cool and comfortably all night that night thanks to you!