I have had Shaw’s come out for AC issues two times now, and each time I have had Mike as a technician. Very cool dude. Smart and very professional. Each time he came out I was up watching him work and asking questions. Very polite and informative. Highly recommend Shaw to anyone needing repairs in their units. My warrantee company the first time I had an issue with the couldn’t get anyone out to my house sir two weeks. It was over 100 degrees outside and miserable. Shaw was there the same day I called and able to replace the part I needed that shorted after a power outage.
Zack was awesome! Professional, very knowledgeable, and really took an interest in helping us with an HVAC issue. They have a membership that in my opinion worth the value and very affordable. This was my first dealing with Shawn’s Heating and Cooling and after speaking with Zack and Rachael I am switching my business to Shaws. They are great. I’m so glad I found Shaws off of KMJs commercial.
The service guy was nice and answered a few questions but had I known they didn’t know anything about fireplace inserts I would not have called them out. The sad part is I told the lady on the phone what the tech would be working on and she never said they didn’t know how to repair inserts. Now I have to call the fireplace insert place in Visalia to come out and make the repairs. Live and learn!